General Dynamics Information Technology (GDIT) has an opening for a Help Desk Manager in Washington, DC and offices nationwide. Candidate will provide operational management support and ensure friendly, expert support to a high profile customer. Candidate will be performing several duties leading 30-35 support engineers of all levels. The position works in the IT Service Desk functional area. The environment is enterprise based service and support of workstations, servers, LAN, mobile devices, printers and all supporting hardware and software.
Duties and responsibilities include, but are not limited to:
Authority: Supervises Service Desk Incident/Maintenance-DC Activities
Applicant selected must have the ability to obtain and maintain favorable background status
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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