• Administrator, Systems

    Job Locations USA-TX-North Fort Hood
    Job ID
    Number of Positions
    Job Function
    Information Technology
    Security Clearance Level
    Top Secret/SCI
    Full/Part Time
    Full Time
  • Job Description

    Contract: I2TS 3

    Position: Administrator, Systems – Systems Administrator (L2)


    General Summary:

    GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.


    Principal Duties and Responsibilities:

    An I2TS 3 Systems Administrator will

    • Systems Administrator Level 2 job functions and additional day to day:
    • Responsible for performing on-site or in-house servicing, repairs and/or installations of customer software and hardware products.
    • Provides technical support to customers on operational or maintenance aspects of system equipment and software.
    • Serve as customer contact on technical and service related problems.
    • Network and system installation and operations functions, software integration and site surveys.
    • Perform IT/VTC operational support services in direct support of specialized IT resources and/or video teleconferencing systems.
    • Install/Incorporate new releases, updates, or other changes to Commercial-Off-The- Shelf software (diagnostics failures/potential failure predictions) to include maintenance of web sites and database programs as required.
    • Perform systems administration of desktop and server systems connected to local and wide area Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
    • Provide support for implementation, troubleshooting and maintenance of IT systems
    • Manage IT system infrastructure and any processes related to these systems
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
    • Configure and manage UNIX and Windows operating systems
    • Install/load operating system and application software
    • Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
    • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
    • Integrate new technologies into new and existing systems including the transition and migration of corporate systems 
    • Ability to work independently
    • Actively participates on integrated teams, may lead a project
    • Ability to develop new concepts and processes.
    • Analyzes root causes and resolves issues.
    • Support lower level technicians as needed
    • Provide support for the escalation and communication of status to agency management and internal customers.
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning.


    Skills / Experience:

    • Knowledge of the principles, methods, and techniques used in network administration and support
    • Knowledge of related hardware and software


    • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
    • Required Security Environment Certification: CompTIA Security+ CE or equivalent
    • Required Computing Environment certification: MCSA Windows Server 2012 or 2016


    Security Clearance:

    • TS/SCI required


    • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
    • Travel may be required in support of customer's mission requirements 




    • High School Diploma/GED with 8 years of related experience, or Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience



    2-5 years of directly related experience in systems administration and analysis.


    For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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