• Senior Enterprise Monitoring Analyst - TS/SCI with Polygraph

    Job Locations USA-VA-Chantilly
    Job ID
    Number of Positions
    Job Function
    Information Technology
    Security Clearance Level
    Top Secret/SCI with Polygraph
    Full/Part Time
    Full Time
  • Job Description

    • Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
    • Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
    • Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
    • Provides software and system troubleshooting and support.
    • Provides technical support and training to end-users.
    • May provide guidance and work leadership to less-experienced technicians.
    • Maintains current knowledge of relevant technology as assigned.
    • Participates in special projects as required.


    Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


    3-5 years of directly related experience supporting information systems operations.


    The Enterprise Monitoring Team will monitor Services across the IT infrastructure.

    • Strong analytical, critical thinking and communication skills needed to create instructions, respond to inquiries, and relay instructions to others.
    • Familiar with broad technical areas which might include: networking, servers/virtualization/storage, Linux/Unix, Windows, information security.
    • Working knowledge of enterprise hardware, software, operating systems, and peripherals.
    • General knowledge of business continuity dependencies and recovery procedures for operating systems and application backups and restores.
    • General system maintenance and troubleshooting skills, including software and hardware; networking, installations, patches, scans, updates, backups, wiring, virus protection and error resolution.
    • Must demonstrate flexibility and teamwork.
    • Possess and demonstrates strong customer service skills; including conflict resolutions and customer interactive listening skills.
    • Must be self-directed, detailed oriented, organized and have excellent follow-up skills.
    • Ability to multi-task and follow verbal and written instructions.
    • Knowledge of best practice security standards and techniques.
    • Support incident/problem management resolution activities to include technical exchange meetings, after actions reports, major incident response, daily service incidents, and escalation to the problem management team.
    • Support Quality Assurance analysis for incident management tickets and reports.


    • 8570 (Security+)

    Must possess current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, must attain the required ITIL Foundation v.3 and ITIL Service Operation Intermediate Certification within sixty (60) days of Hire Date.


    Requires TS/SCI with Polygraph.


    Shift work: Shift work is on a Panama Schedule.


    Schedule 1                        Schedule 2

    Work - Tues, Wed              Off - Tues, Wed             

    Off - Thur, Fri                    Work - Thur, Fri                 

    Work - Sat, Sun, Mon      Off - Sat, Sun, Mon       

    Off - Tues, Wed           Work - Tues, Wed             

    Work - Thur, Fri           Off - Thur, Fri                 

    Off -  Sat, Sun, Mon     Work - Sat, Sun, Mon   


    Shifts are...

    Days - 6am to 6pm

    Mids -- 6pm to 6am (Shift differential)


    Rotation between shifts is every two months.


    Benefits of this Position:

    • Opportunity for Fast Growth within the program
    • Professional Development Assistance –  Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
    • Educational Reimbursement –  toward degree programs and individual coursework
    • 401K Match – with 100% vesting on day one
    • Health, Dental and Vision Coverage to keep you healthy, starting your first day
    • We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
    • Parking and transit commuter benefits

    Why Work at General Dynamics IT?

    • Work with top talent and some of the brightest minds in your field 
    • Support missions that make a difference to our Nation
    • Become part of an organization that that is committed to the highest ethical standards in all that we do 
    • Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
    • Want to move, or find a job close to home? We have positions in several locations in the United States and the world
    • Enjoy a culture that supports work-life balance

    General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.






    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.


    GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.


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