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Sr Systems Technician

Sr Systems Technician

Job ID 
2017-32721
Number of Positions 
4
Job Locations 
USA-GA-Ft Gordon
Job Function 
Information Technology
Security Clearance Level 
Top Secret/SCI
Full/Part Time 
Full Time

More information about this job

Job Description

Contract: I2TS 3

Position: Sr Technician, Systems – Field Service Technician (L1)                                                                    

Location: Fort Gordon, GA

 

GENERAL SUMMARY:

GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Principal Duties and Responsibilities:

An I2TS 3 Field Service Technician will:

  • Provide Tier I and II support at remote field and garrison sites
  • Perform server and desktop installation, basic cabling
  • Perform systems administration of desktop and server systems connected to local and wide area networks
  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
  • Maintain and load cryptographic devices and keys
  • Perform troubleshooting, maintenance, and repair on many types of hardware and software
  • Assist in repairing computers, printers, digital senders, etc.
  • Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.

 

Desirable Skills / Experience:

  • Knowledge of the principles, methods, and techniques used in information system troubleshooting and support
  • Knowledge of related hardware and software
  • Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success

Certification(s):

  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
  • Required Security Environment Certification: CompTIA Security+ CE or equivalent
  • Desired Computing Environment (CE) Certification: Microsoft Windows 7, or Microsoft Certified Technology Specialist (MCTS)

Security Clearance:

  • TS/SCI required

Additional:

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

Education

Education Required:

  • High School Diploma/GED with 6 years of related experience, or Associates Degree with 4 years of related experience

Qualifications

4-6 years of directly related experience supporting information systems operations.

 
 

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

 

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